Controlled Insanity Returns & Exchanges
We want you to love your fit, but if something isn't right, we offer a 30-day window for returns on all unworn items in their original packaging. Please ensure tags remain attached to qualify for a full refund or store credit.
Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to send back.
Print & Pack
Download your prepaid shipping label and securely pack your items in the original mailer to keep the insanity contained.
Drop It Off
Hand your package to the designated carrier or drop it at any authorized collection point within 7 days of generating your label.
Get Refunded
Once our warehouse inspects the return, we will process your refund to your original payment method within 5-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing